FAQ
Welcome to HMKM! Here are some of the most asked questions. If there's anything else you're curious about, feel free to reach out to us!
Ordering & Customization
Q: How do I place an order?
A: You can place an order directly through our website. Simply select your preferred style, provide your size details, and proceed to checkout.
Q: Do you offer custom sizing?
A: Yes! Every pair is made to fit your exact measurements. Just provide your details at checkout, and we’ll craft the perfect fit for you.
Q: Can I request design modifications?
A: We focus on delivering statement pieces as designed, but minor customizations might be possible. Reach out to us before placing your order.
Q: How do I take my measurements?
A: We have provided a detailed, step by step procedure of how you can take your measurements that you can find here.
2. Shipping & Delivery
Q: Where do you ship?
A: We currently ship across Pakistan. For international orders, contact us for availability.
Q: How long does shipping take?
A: Since each piece is made to order, production takes about 2-3 weeks. After that, delivery within Pakistan typically takes 1-3 business days.
Q: How much does shipping cost?
A: Shipping rates vary based on location. You’ll see the final shipping cost at checkout.
3. Payments & Returns
Q: What payment methods do you accept?
A: We accept bank transfers at the moment.
Q: Do you offer returns or exchanges?
A: Since every piece is custom-made, we don’t offer returns. However, if there’s an issue with your order, reach out to us, and we’ll work to resolve it.
4. Product & Care
Q: What fabrics do you use?
A: We usually use but are not limited to premium-quality denim, corduroy, and parachute fabrics, ensuring comfort and durability.
Q: How should I care for my pants?
A: For longevity, we recommend cold washing, avoiding harsh detergents, and air drying your pants. Specific care instructions come with each order.
5. Contact Us
Q: How can I reach out for further questions?
A: You can contact us via E-mail, Instagram DM or Contact Us here